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	1.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: Items available for loan: Jinja Campus (1)Call number: 658.8 ZEI. Main Library - IDA Extension (3)Call number: 658.8 ZEI, ... Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
	3.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
	4.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
	5.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
	6.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: Faculty of Economics and Management Book Bank - FEMA (1)Call number: 658.8 ZEI. Place hold Save to lists Add to cart (remove)
	7.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text Publication details: New York : McGraw-Hill Irwin, c2013 Availability: No items available. Save to lists Add to cart (remove)