UNIVERSITY LIBRARY CATALOGUE

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21.
The relationship between advertising, sales promotion and the devel opment of customers deposits in commercial banks : a case study o f the Co-operative bank Ltd. for the period 1992 - 1995 / Olugu Will iam Okoyamuceku G. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2001
Dissertation note: Unpublished thesis (MBA) - Makerere University, 2001
Availability: Items available for loan: Main Library - Africana (3)Call number: U 658.82 OL U, ...

22.
The information gap between customers and a commercial bank : a c ase study of Uganda Commercial Bank Limited (UCBL) / by Goretty Mari a Byaruhanga. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 1999
Dissertation note: Thesis (M.Sc., Info. Sc.) - Makerere University, 1999.
Availability: Items available for loan: Main Library - Africana (3)Call number: U 332.17 BY A, ...

23.
Risk management, client behavior, information dissemination, trust a nd online banking in Uganda : Twinamatsiko Ronald by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University, 2019
Dissertation note: Unpublished thesis MBA- Makerere University, 2019
Availability: Items available for loan: Main Library - Africana (2)Call number: U 332.17596 761 TWI, ...

24.
Organizational culture, psychological contract, customer service qua lity, customer orientation and customer satisfaction in selected hotels in Uganda / by Andrew Ntegeka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala: Makerere University , 2003
Dissertation note: Thesis (MBA) - Makerere University (2003)
Availability: Items available for loan: Makerere Main Library - ML (2).

25.
Deposit insurance and public confidence in the banking sector / I rene Mwoyogwona. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 2003
Dissertation note: Thesis (M.Sc., Account.) - Makerere University, 2003.
Availability: Items available for loan: Main Library - Africana (3).

26.
Occupational stress and customer service quality : a case of Mak erere Birungi, Mabel Mayombo by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University , 2003
Dissertation note: Thesis (MBA) - Makerere University, 2003
Availability: Items available for loan: Main Library - Africana (2)Call number: U 158.72 BI R, ...

27.
Perceived service quality and customer satisfaction in non profit ma king organisations : a case of Makerere University / Levi Wilson Tushabe. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 2003
Dissertation note: Thesis (MBA.) - Makerere University, 2003.
Availability: Items available for loan: Main Library - Africana (2).

28.
Order processing, interfunctional co-ordination, customer service an d customer satisfaction in Uganda Clays Limited / by Kitone Joseph. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University, 2004
Dissertation note: Thesis (M.SC., MARKETING) - Makerere University, 2004.
Availability: Items available for loan: Main Library - Africana (2).

29.
Interaction quality and customer compliance in Uganda Electricity Di stribution Company Limited (UEDCL) / Bategeka Levi Kabagambe. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University, 2004
Dissertation note: Thesis (M.SC., MARKETING) - Makerere University, 2004.
Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 B AT, ...

30.
Customer care and health service delivery in Uganda : a comparati ve analysis of Mulago national referral hospital and selected private h ealth providers in Kampala district / by Isabella Judith Achokotho. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 2016
Dissertation note: Unpublished thesis (MA. PAM)- Makerere University, 2016
Availability: Items available for loan: Main Library - Africana (2)Call number: U 362.1068 ACH, ...

31.
Survivor syndrome, psychological contract, organisational commitment and work performance : a case for Century Bottling Company / Nam uli Jalia Bireke Bagalaliwo. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2001
Dissertation note: Unpublished thesis (MBA) - Makerere University, 2001.
Availability: No items available.

32.
10 of the best : the best education programs of the NAHB conventi on / Victoria H. Smith, editor. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, D.C. : Home Builders Institute, c1988
Availability: No items available.

33.
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Managing service level quality across wireless and fixed networks / Peter Massam. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester : Wiley, c2003
Availability: No items available.

34.
The relationship between advertising, sales promotion and the devel opment of customers deposits in commercial banks : a case study o f the Co-operative bank Ltd. for the period 1992 - 1995 / Olugu Will iam Okoyamuceku G. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2001
Dissertation note: Unpublished thesis (MBA) - Makerere University, 2001
Availability: No items available.

35.
The information gap between customers and a commercial bank : a c ase study of Uganda Commercial Bank Limited (UCBL) / by Goretty Mari a Byaruhanga. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 1999
Dissertation note: Thesis (M.Sc., Info. Sc.) - Makerere University, 1999.
Availability: No items available.

36.
Risk management, client behavior, information dissemination, trust a nd online banking in Uganda : Twinamatsiko Ronald by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University, 2019
Dissertation note: Unpublished thesis MBA- Makerere University, 2019
Availability: No items available.

37.
Organizational culture, psychological contract, customer service qua lity, customer orientation and customer satisfaction in selected hotels in Uganda / by Andrew Ntegeka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala: Makerere University , 2003
Dissertation note: Thesis (MBA) - Makerere University (2003)
Availability: No items available.

38.
Deposit insurance and public confidence in the banking sector / I rene Mwoyogwona. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 2003
Dissertation note: Thesis (M.Sc., Account.) - Makerere University, 2003.
Availability: No items available.

39.
Occupational stress and customer service quality : a case of Mak erere Birungi, Mabel Mayombo by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : Makerere University , 2003
Dissertation note: Thesis (MBA) - Makerere University, 2003
Availability: No items available.

40.
Perceived service quality and customer satisfaction in non profit ma king organisations : a case of Makerere University / Levi Wilson Tushabe. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala, 2003
Dissertation note: Thesis (MBA.) - Makerere University, 2003.
Availability: No items available.