Organizational culture, psychological contract, customer service qua lity, customer orientation and customer satisfaction in selected hotels in Uganda / by Andrew Ntegeka
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TextPublication details: Kampala: Makerere University , 2003Description: xi, 101p. : tabs. ; 30 cmSubject(s): DDC classification: - U 658.812 NTE
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Thesis (MBA) - Makerere University (2003)
Includes bibliographical references (p.64-72)
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