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Perceived service quality and customer satisfaction in non profit ma king organisations : a case of Makerere University / Levi Wilson Tushabe.

By: Material type: TextTextPublication details: Kampala, 2003.Description: xiii, 71 p. : ill. ; 30 cmSubject(s): Dissertation note: Thesis (MBA.) - Makerere University, 2003.
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Thesis (MBA.) - Makerere University, 2003.

Includes bibliographical references.

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