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1.	Image from Amazon.com	The multichannel challenge : integrating customer experiences for profit / Hugh Wilson, Rod Street and Lindsay Bruce by Wilson, Hugh Street, Rod Bruce, Lindsay Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Butterworth-Heinemann , 2008 Availability: Items available for loan: Main Library - IDA Extension (1)Call number: 658.812 WIL. Place hold Save to lists Add to cart (remove)
2.		Organisational justice, psychological contract, organisational commi tment and work performance in Uganda Revenue Authority / Ndagire Far idah Kasule by Kasule, Ndagire Faridah Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala : Makerere University, 2000 Dissertation note: Thesis (MBA) - Makerere University, 2000 Availability: Items available for loan: Main Library - Africana (2)Call number: U 338.7 KAS, ... Place hold Save to lists Add to cart (remove)
3.		Customes perceptions towards Buffet King Restaurant Services/ Nda ula Isaac by Ndaula, Isaac Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala: Makerere University , 2000 Dissertation note: Dissertation (B.Stat.) - Makerere University, 2000 Availability: Items available for loan: Main Library - Africana (1). Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	The new relationship marketing : how to build a large, loyal, pro fitable network using the social Web / Mari Smith. by Smith, Mari, 1966- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011 Availability: Items available for loan: Faculty of Economics and Management Book Bank - FEMA (2)Call number: 658.872 SMI, ... Place hold Save to lists Add to cart (remove)
5.		Survivor syndrome, psychological contract, organisational commitment and work performance : a case for Century Bottling Company / Nam uli Jalia Bireke Bagalaliwo. by Bagalaliwo, Jalia Namuli Bireke Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2001 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2001. Availability: Items available for loan: Main Library - Africana (2). Place hold Save to lists Add to cart (remove)
6.		Perceived service quality and customer satisfaction in non profit ma king organisations : a case of Makerere University / Levi Wilson Tushabe. by Tushabe, Levi Wilson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala, 2003 Dissertation note: Thesis (MBA.) - Makerere University, 2003. Availability: Items available for loan: Main Library - Africana (2). Place hold Save to lists Add to cart (remove)
7.		Interaction quality and customer compliance in Uganda Electricity Di stribution Company Limited (UEDCL) / Bategeka Levi Kabagambe. by Bategeka, Levi Kabagambe Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala : Makerere University, 2004 Dissertation note: Thesis (M.SC., MARKETING) - Makerere University, 2004. Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 B AT, ... Place hold Save to lists Add to cart (remove)
8.		Survivor syndrome, psychological contract, organisational commitment and work performance : a case for Century Bottling Company / Nam uli Jalia Bireke Bagalaliwo. by Bagalaliwo, Jalia Namuli Bireke Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2001 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2001. Availability: No items available. Save to lists Add to cart (remove)
9.		Perceived service quality and customer satisfaction in non profit ma king organisations : a case of Makerere University / Levi Wilson Tushabe. by Tushabe, Levi Wilson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala, 2003 Dissertation note: Thesis (MBA.) - Makerere University, 2003. Availability: No items available. Save to lists Add to cart (remove)
10.		Interaction quality and customer compliance in Uganda Electricity Di stribution Company Limited (UEDCL) / Bategeka Levi Kabagambe. by Bategeka, Levi Kabagambe Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala : Makerere University, 2004 Dissertation note: Thesis (M.SC., MARKETING) - Makerere University, 2004. Availability: No items available. Save to lists Add to cart (remove)
11.		Relationship marketing, customer satisfaction and customer loyality insurance companies in Uganda / by Cathy Namuyanja. by Namuyanja, Cathy Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala, 2012 Dissertation note: Unpublished thesis (MSc. Marketing)- Makerere University, 2012 Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 N AM, ... Place hold Save to lists Add to cart (remove)
12.		An adoption framework for electronic customer relationship managemen t in Developing Countries / Olupot Charles. by Olupot, Charles Electronic Customer Relationship Management (e-CRM) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kampala, 2015 Dissertation note: Unpublished thesis (M.Sc., Info. Systems) - Makerere University, 201 5 Availability: Items available for loan: College of Computing and Information Science - COCIS (1)Call number: U 384.33 OL U. Main Library - Africana (2)Call number: U 005.74 OL U, ... Place hold Save to lists Add to cart (remove)
13.		Go mobile with Microsoft dynamics CRM for tablets : view and edit your CRM for tablets. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Redmond, Washington : Microsoft Corpporation, 2014 Online resources: Click here for access For access click here Availability: No items available. Save to lists Add to cart (remove)
14.		Assuring customer satisfaction : a guide for business and industr y by Cron, Rodney L Material type: Text Publication details: New York : Reinhold , 1974 Availability: Items available for loan: Main Library - Open Shelves (1). Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Consumer insight [electronic resource] : how to use data and m arket research to get closer to your customer / [edited by] Merlin S tone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan NetLibrary, Inc Series: Market research in practice series Material type: Text Publication details: London ; Sterling, Va. Sterling, Va. Sterling, Va. Sterling, Va. Kogan Page, c2004 Online resources: Bibliographic record display An electronic book accessible thro ugh the World Wide Web; click for information Availability: No items available. Save to lists Add to cart (remove)
16.	Image from Amazon.com	Consumer insight [electronic resource] : how to use data and m arket research to get closer to your customer / [edited by] Merlin S tone, Alison Bond & Bryan Foss. by Stone, Merlin, 1948- Bond, Alison Foss, Bryan NetLibrary, Inc Series: Market research in practice series Material type: Text Publication details: London ; Sterling, Va. Sterling, Va. Sterling, Va. Sterling, Va. Kogan Page, c2004 Online resources: Bibliographic record display An electronic book accessible thro ugh the World Wide Web; click for information Availability: No items available. Save to lists Add to cart (remove)
17.		Customer service and relationship effectiveness in hotels in Uganda / Abdon R. Aruho. by Aruho, Abdon Rutega Material type: Text Publication details: Kampala : Makerere University , 2004 Dissertation note: Thesis (M.Sc. Mkt.) - Makerere University, 2004. Availability: Items available for loan: Main Library - Africana (1)Call number: U 658.812 A RU. Place hold Save to lists Add to cart (remove)
18.		The interactive effect of social bond and trust on customer loyalty : a comparative study of government and private hospitals in Uganda / K. Olida. by Olido, Kenneth Material type: Text Publication details: Kampala, 2005 Dissertation note: Thesis (M.Sc.Marketing) - Makerere University, 2005. Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 O LI, ... Place hold Save to lists Add to cart (remove)
19.		Relationship marketing, trust and customer loyalty in the mobile tel ecommunication industry in Uganda / Tom Kajura. by Kajura, Tom Material type: Text Publication details: Kampala, Uganda , 2014 Dissertation note: Unpublished thesis (MSc. MKT)- Makerere University, 2014 Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 K AJ, ... Place hold Save to lists Add to cart (remove)
20.	Image from Amazon.com	The customer experience edge : technology and techniques for deli vering an enduring, profitable and positive experience to your customer s / by Reza Soudagar, Vinay Iyer, Volker Hildebrand. by Soudagar, Reza Iyer, Vinay Hildebrand, Volker Edition: 1st ed. Material type: Text Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: Jinja Campus (2)Call number: 658.812 S OU, ... Place hold Save to lists Add to cart (remove)