Your search returned 228 results.

Results
181.		Organisational social capital, OCBS, supervisory competences, teamwo rk, employee empowerment and customer service delivery : a case of N ational Water and Sewerage Corporation / Namuwenge Sarah. by Namuwenge, Sarah Material type: Text Publication details: Kampala, 2011 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2011 Availability: No items available. Save to lists Add to cart (remove)
182.	Image from Amazon.com	Understanding services management : integrating marketing, organi sational behaviour, operations, and human resource management / edit ed by William J. Glynn and James G. Barnes. by Glynn, WIlliam J Barnes, James G Material type: Text Publication details: Chichester ; New York : Wiley, c1995 Availability: No items available. Save to lists Add to cart (remove)
183.		Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise / by Rosemary Namatovu Ssenabulya. by Namatovu, Rosemary Ssenabulya Material type: Text Publication details: Kampala, 2013 Dissertation note: Unpublished thesis (MOP) - Makerere University, 2013. Availability: No items available. Save to lists Add to cart (remove)
184.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
185.		Occupational stress, commitment, organisational citizenship behaviou r, and customer service quality : a case study of Stanbic Bank / by Philip Oundo K.N. Okumu. by Okumu, Philip Oundo K.N Material type: Text Publication details: Kampala, 2010 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2010. Availability: No items available. Save to lists Add to cart (remove)
186.		Customers' perceived risk, trust, perceived ease of use, perceived u sefulness and mobile banking adoption (MBA) in Uganda / Abdallah Ibr ahim Nyero. by Nyero, Abdallah Ibrahim Material type: Text Publication details: Kampala, 2015 Dissertation note: Unpublished thesis (MBA)- Makerere University, 2015. Availability: No items available. Save to lists Add to cart (remove)
187.		Customer service quality and performance : a case study of the ho tel industry in Uganda / by Barbara Leonidas Kabanyoro. by Kabanyoro, Barbara Leonidas Material type: Text Publication details: Kampala, 2010 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2010. Availability: No items available. Save to lists Add to cart (remove)
188.		Organisational culture, cross-functional integration and customer re lationship management capabilities in foreign banks in Uganda / Napa kor Edwin. by Napakor, Edwin Material type: Text Publication details: Kampala, 2015 Dissertation note: Unpublished thesis (MIB)- Makerere University, 2015. Availability: No items available. Save to lists Add to cart (remove)
189.		Customer relationship management, customer satisfaction and customer loyalty in the telecommunication industry in Uganda / Mulora Irene. by Mulora, Irene Material type: Text Publication details: Kampala, 2017 Dissertation note: Unpublished thesis (MBA)- Makerere University, 2017 Availability: No items available. Save to lists Add to cart (remove)
190.	Image from Amazon.com	Relationship marketing : successful strategies for the age of the customer / Regis McKenna. by McKenna, Regis Material type: Text Publication details: Reading, Mass. : Perseus Books, c1991 Availability: No items available. Save to lists Add to cart (remove)
191.		Lending policies in micro finance institutions and their ethical imp lications on client's satisfaction in Uganda : a case study of Pride micro finance/ Regina Mugabi Ssuna. by Ssuna, Regina Mugabi Material type: Text Publication details: Kampala, 2017 Dissertation note: Unpublished thesis (MA. EPM)- Makerere University, 2017. Availability: No items available. Save to lists Add to cart (remove)
192.		Consumer awareness, perception and electronic banking adoption in Ce ntenary Rural Development Bank : a study of Nakivubo road branch / Sylvia Lutalo. by Lutalo, Sylvia Material type: Text Publication details: Kampala, 2017 Dissertation note: Unpublished thesis (MBA)- Makerere University,2017. Availability: No items available. Save to lists Add to cart (remove)
193.		Relationship marketing, internal marketing and business performance of commercial banks in Uganda / Tonny Kahaya. by Kahaya, Tonny Material type: Text Publication details: Kampala, 2015 Dissertation note: Unpublished thesis (MSc. MKTG)- Makerere University, 2015 Availability: No items available. Save to lists Add to cart (remove)
194.		Organisational social capital, OCBS, supervisory competences, teamwo rk, employee empowerment and customer service delivery : a case of N ational Water and Sewerage Corporation / Namuwenge Sarah. by Namuwenge, Sarah Material type: Text Publication details: Kampala, 2011 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2011 Availability: No items available. Save to lists Add to cart (remove)
195.	Image from Amazon.com	Understanding services management : integrating marketing, organi sational behaviour, operations, and human resource management / edit ed by William J. Glynn and James G. Barnes. by Glynn, WIlliam J Barnes, James G Material type: Text Publication details: Chichester ; New York : Wiley, c1995 Availability: No items available. Save to lists Add to cart (remove)
196.		Organizational culture, employee emplowerment, organizational citize nship behaviour, service delivery and customer satisfaction in public e nterprise / by Rosemary Namatovu Ssenabulya. by Namatovu, Rosemary Ssenabulya Material type: Text Publication details: Kampala, 2013 Dissertation note: Unpublished thesis (MOP) - Makerere University, 2013. Availability: No items available. Save to lists Add to cart (remove)
197.		Service outreach quality and financial sustainability of commercial bank operations in Uganda : a case of Centenary Bank / Annet A. A mong. by Among, Annet A Material type: Text Publication details: Kampala, 2013 Dissertation note: Unpublished thesis (MBA. FIN & ACC)- Makerere University, 2013 Availability: Items available for loan: Main Library - Africana (2)Call number: U 332.12 AM O, ... Place hold Save to lists Add to cart (remove)
198.		Customer relationship management, customer satisfaction and customer loyalty in telecommunication companies in Uganda / Zainab Kabachwamba. by Kabachwamba, Zainab Material type: Text Publication details: Kampala, 2014 Dissertation note: Unpublished thesis (MSc. Marketing)- Makerere University, 2014 Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 K AB, ... Place hold Save to lists Add to cart (remove)
199.		Service recovery and customer satisfaction in telecommunication indu stry / Abdallahamed Ssendiwala. by Ssendiwala, Abdallahamed Material type: Text Publication details: Kampala, 2013 Dissertation note: Unpublished thesis (MSc. Marketing)- Makerere University, 2013 Availability: Items available for loan: Main Library - Africana (2)Call number: U 658.812 S SE, ... Place hold Save to lists Add to cart (remove)
200.		The effect of market orientation on customer satisfaction in Uganda' s commercial banking industry : the case of Stanbic Bank, Luwero bra nch / by Kato Mutimba Isaiah. by Kato, Mutimba Isaiah Material type: Text Publication details: Kampala, 2017 Dissertation note: Unpublished thesis (MBA) - Makerere University, 2017. Availability: Items available for loan: Main Library - Africana (2)Call number: U 332.35 KA T, ... Place hold Save to lists Add to cart (remove)