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101.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
102.	Image from Amazon.com	Services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Hoffman, K. Douglas. Essentials of services marketing Edition: 3rd ed. Material type: Text Publication details: Mason, OH : Thomson /South-Western, c2006 Availability: No items available. Save to lists Add to cart (remove)
103.		Internationalization of service firms in the less developed world : a study of Ugandan service organizations / by Muhammed Ngoma. by Ngoma, Muhammad Material type: Text Publication details: Kampala, 2009 Dissertation note: Unpublished thesis PHD (Business Admin.)- Makerere University, 2009. Availability: No items available. Save to lists Add to cart (remove)
104.	Image from Amazon.com	Promoting innovation in the services sector : review of experienc es and policies / United Nations Economic Commission for Europe. by United Nations Economic Commission for Europe Material type: Text Publication details: New York : United Nations, 2011 Availability: No items available. Save to lists Add to cart (remove)
105.	Image from Amazon.com	Understanding services management : integrating marketing, organi sational behaviour, operations, and human resource management / edit ed by William J. Glynn and James G. Barnes. by Glynn, WIlliam J Barnes, James G Material type: Text Publication details: Chichester ; New York : Wiley, c1995 Availability: No items available. Save to lists Add to cart (remove)
106.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill Irwin, c2009 Availability: No items available. Save to lists Add to cart (remove)
107.	Image from Amazon.com	Services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Hoffman, K. Douglas. Essentials of services marketing Edition: 3rd ed. Material type: Text Publication details: Mason, OH : Thomson /South-Western, c2006 Availability: No items available. Save to lists Add to cart (remove)
108.		Internationalization of service firms in the less developed world : a study of Ugandan service organizations / by Muhammed Ngoma. by Ngoma, Muhammad Material type: Text Publication details: Kampala, 2009 Dissertation note: Unpublished thesis PHD (Business Admin.)- Makerere University, 2009. Availability: No items available. Save to lists Add to cart (remove)
109.	Image from Amazon.com	Promoting innovation in the services sector : review of experienc es and policies / United Nations Economic Commission for Europe. by United Nations Economic Commission for Europe Material type: Text Publication details: New York : United Nations, 2011 Availability: No items available. Save to lists Add to cart (remove)
110.	Image from Amazon.com	Understanding services management : integrating marketing, organi sational behaviour, operations, and human resource management / edit ed by William J. Glynn and James G. Barnes. by Glynn, WIlliam J Barnes, James G Material type: Text Publication details: Chichester ; New York : Wiley, c1995 Availability: No items available. Save to lists Add to cart (remove)
111.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: Faculty of Economics and Management Book Bank - FEMA (1)Call number: 658.8 ZEI. Place hold Save to lists Add to cart (remove)
112.	Image from Amazon.com	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text Publication details: New York : McGraw-Hill Irwin, c2013 Availability: No items available. Save to lists Add to cart (remove)
113.	Image from Amazon.com	Service management and marketing : customer management in service competition / Christian Gronroos by Gronroos, Christian Edition: 3rd ed Material type: Text Publication details: Sussex : John Wiley, 2007 Availability: Items available for loan: Jinja Campus (1)Call number: 658.8 GRO. Place hold Save to lists Add to cart (remove)
114.	Image from Amazon.com	Principles of services marketing / Adrian Palmer. by Palmer, Adrian Edition: 7th ed. Material type: Text Publication details: New York : McGraw Hill, 2014 Availability: Items available for loan: Faculty of Economics and Management Book Bank - FEMA (2)Call number: 658.8 PAL, ... Jinja Campus (1)Call number: 658.8 PAL. Place hold Save to lists Add to cart (remove)