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The effect of quality assurance on customer care in telecommunicatio n companies in Uganda: a case study of MTN / by Lillian Musisi Ka nyika.

By: Material type: TextTextPublication details: Kampala, 2015.Description: xi, 76 p. : ill. ; 30 cmSubject(s): DDC classification:
  • 384.041
Dissertation note: Unpublished thesis(PhD)- Makerere University, 2015.
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Unpublished thesis(PhD)- Makerere University, 2015.

Includes bibliographical references (p.60-66).

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