The effect of quality assurance on customer care in telecommunicatio n companies in Uganda: (Record no. 607031)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00890nam a2200241 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000340975 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | UG-KaMUL |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250614162452.0 |
| 039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201803292314 |
| Level of effort used to assign classification | 927 |
| Level of effort used to assign subject headings | 201803292239 |
| Level of effort used to assign classification | 927 |
| Level of effort used to assign subject headings | 201803292239 |
| Level of effort used to assign classification | 927 |
| -- | 201803191503 |
| -- | 927 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UG-KaMUL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 384.041 |
| 092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC) | |
| Classification number | U 384.041 KAN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kanyika, Lillian Musisi. |
| 245 ## - TITLE STATEMENT | |
| Title | The effect of quality assurance on customer care in telecommunicatio n companies in Uganda: |
| Remainder of title | a case study of MTN / |
| Statement of responsibility, etc. | by Lillian Musisi Ka nyika. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Kampala, |
| Date of publication, distribution, etc. | 2015. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 76 p. : |
| Other physical details | ill. ; |
| Dimensions | 30 cm. |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Unpublished thesis(PhD)- Makerere University, 2015. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p.60-66). |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telecommunication |
| General subdivision | Quality control |
| -- | Standards |
| Geographic subdivision | Uganda. |
| 852 ## - LOCATION | |
| Former shelving location | ML |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books - Open Access |
No items available.