Veterinary practice management : a practical guide /
Shilcock, Maggie.
Veterinary practice management : a practical guide / Maggie Sh ilcock, Georgina Stutchfield. - 2nd ed. - Edinburgh ; New York : Saunders Elsevier, 2008. - xi, 236 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Movi ng into management-what makes a good manager? -- Managing yourself -- B usiness planning -- Managing human resources: the importance of staff, recruitment and discipline -- Principles of employment law -- Human res ources: teamwork, communication, and managing change -- Human resources : training and appraisals -- Client care -- Sales and marketing -- Unde rstanding financial accounts -- Management accounts and financial plann ing -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and sa fety -- Pharmacy and dispensing -- Statutory and ethical aspects of pra ctice -- The future of practice management.
9780702029202 (pbk.) 0702029203 (pbk.)
2007-024065
Veterinary medicine-- Practice.
Veterinary medicine-- Economics--Great Britain.
Practice Management--Great Britain.
Veterinary Medicine-- organization & administration--Great Britai n.
636.089/068
Veterinary practice management : a practical guide / Maggie Sh ilcock, Georgina Stutchfield. - 2nd ed. - Edinburgh ; New York : Saunders Elsevier, 2008. - xi, 236 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Movi ng into management-what makes a good manager? -- Managing yourself -- B usiness planning -- Managing human resources: the importance of staff, recruitment and discipline -- Principles of employment law -- Human res ources: teamwork, communication, and managing change -- Human resources : training and appraisals -- Client care -- Sales and marketing -- Unde rstanding financial accounts -- Management accounts and financial plann ing -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and sa fety -- Pharmacy and dispensing -- Statutory and ethical aspects of pra ctice -- The future of practice management.
9780702029202 (pbk.) 0702029203 (pbk.)
2007-024065
Veterinary medicine-- Practice.
Veterinary medicine-- Economics--Great Britain.
Practice Management--Great Britain.
Veterinary Medicine-- organization & administration--Great Britai n.
636.089/068