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| 092 | _a658.562 OAK | ||
| 100 | 1 | _aOakland, John S. | |
| 245 | 1 |
_aCases in total quality management _cJohn S. Oakland and Leslie J. P orter. |
|
| 260 |
_aOxford _bButterworth/Heinemann _c1994. repr. 1997. |
||
| 300 |
_axxii, 274 p. ; _c25 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management _xCase studies |
|
| 700 | 1 | _aPorter, Leslie J. | |
| 942 |
_2ddc _cBK |
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| 999 |
_c8146 _d8146 |
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