| 000 | 00888nam a2200253 a 4500 | ||
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| 001 | vtls000355961 | ||
| 003 | UG-KaMUL | ||
| 005 | 20250614173657.0 | ||
| 039 |
_a 202311011457 _b 993 _y 202310111717 _z 993 |
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| 040 | _a UG-KaMUL | ||
| 082 |
_a 647.94068 _2 23 |
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| 092 | _a U 647.94068 KUL | ||
| 100 | _a Kulazikulabe, Sosan. | ||
| 245 |
_a The role of service recovery management and perceived customer satis faction on brand loyalty : _b hotel managers' perspectives in Uganda / _c Kulazikulabe Sosan. |
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| 260 |
_a Kampala, _c 2019. |
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| 300 |
_a x, 40 p. ; _c 30 cm. |
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| 502 | _a Unpublished thesis (MHTM)- Makerere University, 2019 | ||
| 504 | _a Includes bibliographical references. | ||
| 650 |
_a Hotel management _z Uganda. |
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| 650 |
_a Hotelkeepers _z Uganda. |
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| 942 |
_2ddc _cBK |
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| 999 |
_c642252 _d642252 |
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