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039 _a 202212051933
_b 993
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_y 202210031806
_z staff
040 _a UG-KaMUL
082 _a 658.812
_2 23
092 _a U 658.812 ATW
100 _a Atwiine, Brenda.
245 _a Service quality, customer satisfaction and customer loyality in hote ls in Kampala /
_c Brenda Atwiine.
260 _a Kampala,
_c 2019.
300 _a xii, 74 p.:
_b ill. ;
_c 30 cm.
502 _a Unpublished theses (MSc. Marketing)- Makerere University, 2019.
504 _a Includes bibliographical references (p.60-68).
650 _a Hospitality industry
_x Customer services
_z Uganda
650 _a Customer loyalty
_z Uganda.
942 _2ddc
_cBK
999 _c640852
_d640852