| 000 | 00918nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | vtls000246096 | ||
| 003 | UG-KaMUL | ||
| 005 | 20250612202218.0 | ||
| 039 |
_a200904171038 _b991 _y200803111249 _z 902 |
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| 040 | _aUG-KaMUL | ||
| 092 | _aU 658.812 NZU | ||
| 100 | _aNzutu, Justus. | ||
| 245 |
_a An assessment of customer care as a key to hospitality developmet: _ba case study of Kilimanjaro Kempinski hotel, Dar es salaam / _cby Nzutu Justus. |
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| 260 | _c2007. | ||
| 300 |
_ax , 41 p. : _bill. (some col.) ; _c30 cm. |
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| 502 | _aUnpublished dissertation (B.A., Tourism) - Makerere University. | ||
| 504 | _aIncludes bibliographical references (p. 35) | ||
| 650 |
_aHospitality industry _x Customer services. |
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| 650 |
_aHotels _x Customer services. |
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| 650 |
_aKilimanjaro Kempinski Hotel _z Tanzania _z Dar es salaam. |
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| 942 |
_2ddc _cBK |
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| 999 |
_c454753 _d454753 |
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