000 00829nam a2200241 a 4500
001 vtls000245730
003 UG-KaMUL
005 20250612202204.0
039 _a200804191646
_b902
_c200803111244
_d 902
_y200802200948
_z 902
040 _aUG-KaMUL
092 _aU 658.812 KAY
100 _aKayita, Stellah
245 _aOrganisational competences and customer satisfaction :
_bcase study of Holiday Express Hotel /
_cStellah Kayita.
260 _c2007.
300 _avii, 33 p. :
_bill. ;
_c30 cm.
502 _aDissertation (B.A. Tourism) - Makerere University, 2007.
504 _aIncludes bibliographical references (p.23-25)
610 _aHoliday Express Hotel
_x Customer services.
650 _aHotels
_x Customer services
852 _A F
942 _2ddc
_cBK
999 _c454319
_d454319