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039			_a201908151339 _b952 _c201602251742 _d 992 _c201601191616 _d 918 _c201401221600 _d 992 _y200910081153 _z 938
040			_aDLC _d UG-KaMUL
082			_a658 _2 21
092			_a658 MUD
100			_aMudie, Peter.
245			_a The management and marketing of services / _cby Peter Mudie and Ang ela Cottam.
250			_a2nd ed.
260			_aOxford ; _a Boston : _bButterworth Heinemann, _c1999.
300			_ax, 306 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650			_aService industries _x Management.
650			_aService industries _x Marketing.
700			_aCottam, Angela.
942			_2ddc _cBK
999			_c440539 _d440539