| 000 | 00925nam a2200253 a 4500 | ||
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| 001 | vtls000160039 | ||
| 003 | UG-KaMUL | ||
| 005 | 20250617224704.0 | ||
| 039 | 9 |
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| 040 | _aUG-KaMUL | ||
| 082 | _a658.812 | ||
| 092 | _aU 658.812 NAB | ||
| 100 | 1 | _aNabukenya, Hamidah. | |
| 245 | 1 | 0 |
_aCustomer service and retention mechanisms : _ba case study of Regen cy hotel - Bakuli Kampala / _cby Nabukenya H. |
| 260 |
_aKampala, _c2004. _b |
||
| 300 |
_a ix, 36 p. : _b ill. ; _c 30 cm. |
||
| 502 | _a Dissertation (B.Tourism) - Makerere University, 2004. | ||
| 504 | _a Includes bibliographical references (p. 30-31). | ||
| 610 | 2 |
_aRegency Hotel-Bakuli _xCustomer services _zKampala District _v _y |
|
| 650 | 0 |
_aCustomer services _zUganda _z Kampala _v _x _y _zKampala |
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| 942 |
_2ddc _cBK |
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| 999 |
_c173469 _d173469 |
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