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Service quality, customer satisfaction and customer rentation : a case of commercial banks in Uganda / Rashid Jyagenda.

By: Material type: TextTextPublication details: Kampala, 2015. Subject(s): DDC classification:
  • 332.17   23
Dissertation note: Unpublished thesis (MSc. MARKETING)- Makerere University, 2015.
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Item type Current library Call number Status Barcode
Books - Open Access Books - Open Access Main Library - Africana U 332.17 JY A (Browse shelf(Opens below)) Available 001181508
Books - Open Access Books - Open Access Main Library - Africana U 332.17 JY A (Browse shelf(Opens below)) Available 001181509

Unpublished thesis (MSc. MARKETING)- Makerere University, 2015.

Includes bibliographical references.

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