Previous edition: published as by John Gennard, Graham Judge, Tony B ennett and Richard Saundry. London: Chartered Institute of Personnel an d Development, 2016.

Includes bibliographical references (pages 418-440) and index.

Chapter 01. Introduction -- Chapter 02. The concepts and processes o f employment relations -- Chapter 03. The context of employment relatio ns -- Chapter 04. Employment relations and the law -- Chapter 05. The g lobal environment -- Chapter 06. Employment relations strategies, polic ies and change -- Chapter 07. Employee engagement -- Chapter 08. Managi ng employment relations -- Chapter 09. Employee representation -- Chapt er 10. Employee involvement and participation -- Chapter 11. Managing w orkplace conflict -- Chapter 12. Managing workplace discipline -- Chapt er 13. Managing employee grievances -- Chapter 14. Managing redundancy -- Chapter 15. The role of mediation in conflict resolution -- Chapter 16. Conclusion - Thoughts for the future.

Employment relations is concerned with the relationship between empl oyees and their employers and is one of the most important aspects of a n HR role. Managing Employment Relations will give students a thorough grounding in the processes, context and practical application of employ ment relations and give them the knowledge and skills they need for a s uccessful career in HR. Covering everything from the legal aspects of e mployment relations, essential policies, strategies and the changing so cial context to conflict resolution, mediation, employee engagement and workplace discipline, Managing Employment Relations is an indispensabl e guide. With brand new content on gig economy workers, supporting dive rsity in the workplace, individual and group policies and the need for greater transparency in the employer-employee relationship, this book i s a comprehensive guide to the theory and practice of employment relati ons. Mapped to the CIPD Level 7 module in employment relations and full of case studies and exercises to help students understand the practica l application of the core topics, this is an essential textbook for pos tgraduate HR students and practitioners in an employment relations role . Online resources include a lecturer guide, lecture slides, sample ess ay questions and additional case studies for students and lecturers as well as annotated weblinks.