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Relational norms, switching barriers and customer retention in telep hone communication industry in Uganda / Y. I. Amandu.

By: Material type: TextTextPublication details: Kampala, 2005. Description: viii, 69 p. ; 30 cmSubject(s): DDC classification:
  • U 384 AMA
Dissertation note: Thesis (M.Sc.Mktg ) - Makerere University, 2005.
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Item type Current library Status Barcode
Books - Open Access Books - Open Access Main Library - Africana Available 001075896
Books - Open Access Books - Open Access Main Library - Africana Available 001075897

Thesis (M.Sc.Mktg ) - Makerere University, 2005.

Includes bibliography (p. 57-62).

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