The role of service recovery management and perceived customer satis faction on brand loyalty : hotel managers' perspectives in Uganda / Kulazikulabe Sosan.
Material type:
TextPublication details: Kampala, 2019.Description: x, 40 p. ; 30 cmSubject(s): DDC classification: - 647.94068 23
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books - Open Access
|
Main Library - Africana | U 647.94068 KUL (Browse shelf(Opens below)) | Available | 001234583 | |
|
Books - Open Access
|
Main Library - Africana | U 647.94068 KUL (Browse shelf(Opens below)) | Available | 001234584 |
Unpublished thesis (MHTM)- Makerere University, 2019
Includes bibliographical references.
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