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	81.	Image from Amazon.com	Evaluating reference services : a practical guide / Jo Bell Wh itlatch. by Whitlatch, Jo Bell Material type: Text Publication details: Chicago : American Library Association, 2000 Availability: No items available. Save to lists Add to cart (remove)
	82.	Image from Amazon.com	Digital references services / edited by Bill Katz by Katz, Bill Material type: Text Publication details: Binghamton, N.Y: Haworth InformationPress., 2003 Availability: No items available. Save to lists Add to cart (remove)