Byamugisha, Tibenderana Michael.

Relationship marketing, customer satisfaction and customer loyalty i n the Uganda's Airline Industry/ Michael Tibenderana Byamugisha. - Kampala : 2012 - xii,76 p. : 30 cm.

Unpublished thesis (M.Sc. Marketing)-Makerere University,2012

Includes bibliographical references (p. 48-55)


Airlines--Uganda

387.70096761