TY  - BOOK
AU  - Kitaita, Fred K. W.
TI  - The role of the front desk office/reception in marketing of hotel se rvices: a case study of Mweya Safari Lodge and Grand Imperial Hotel : a case study 
U1  - 647.94 
PY  - 2001///
CY  - Kampala
PB  - Makerere University
KW  - Hotel services
KW  - Marketing
N1  - Dissertation (B.A.Tourism) - Makerere Unversity, 2001; Includes bibliographical references (p. 47-48)
ER  -