Kasiimire, Allen Kahwa.

Electronic banking, customer satisfaction and customer loyalty in co mmercial banks in Kampala / Kasiimire Allen Kahwa. - Kampala, 2015. - xi, 54 p. : ill. ; 30 cm.

Unpublished thesis(M.Sc Marketing)- Makerere University, 2015.

Includes bibliographical references (p.37-48).


Banks and banking--Automation.
Banks and banking--customer services--Uganda--Kampala district .

332.178