Mungereza, Brian Mbazibwa.

Organizational culture, customer orientation and service quality in UMEME / Brian Mbazibwa Mungereza. - Kampala, 2014. - x, 61 p. ; 30 cm.

Unpublished thesis (MSc. Marketing)- Makerere University, 2014

Includes bibliographical references.


UMEME--Customer services.
Customer services--Quality control

658.812