Mungereza, Brian Mbazibwa.
Organizational culture, customer orientation and service quality in UMEME /
Brian Mbazibwa Mungereza.
- Kampala, 2014.
- x, 61 p. ; 30 cm.
Unpublished thesis (MSc. Marketing)- Makerere University, 2014
Includes bibliographical references.
UMEME--Customer services.
Customer services--Quality control
658.812