Kyeyune, Dorothy Without the leader, there is no customer experience : why CEO behavior sets the customer experience tone / Dorothy Kyeyune. - Kampala : Honey Badger Ltd, 2024 - xxii , 296 p. ; 24 cm. Includes bibliographical references ( p.278 -288) ISBN: 9789913633970 Subjects--Topical Terms: Customer services. Dewey Class. No.: AF 658.612 KYE