TY - BOOK AU - Ngiine, Joselyne. TI - Innovation suitability, technology readiness, customer perception an d e-commerce adoption among hotels in Kampala U1 - 381.142 23 PY - 2021/// CY - Kampala KW - Hotels KW - Customer services KW - Uganda N1 - Unpublished thesis (MBA) - Makerere University, 2020; Includes bibliographical references (p. 47-50) ER -