TY  - BOOK
TI  -  Communication skills
T2  -  Ferguson career skills library
SN  -  9780816077786
U1  -  651.7  22
PY  - 1998///
CY  -  New York
PB  -  Infobase Pub.
KW  -  Business communication
KW  -  Commercial correspondence
KW  -  Public speaking
KW  -  Listening
N1  -  Includes bibliographical references (p.160-164) and index
ER  -