Kalulu, Ronald. <br/><br/>
Work environment, service quality and customer retention in selected guesthouses in Uganda / 
Ronald Kalulu. 
 - Kampala,   2015. 
 - xi, 82 p. ;   30 cm. 
<br/><br/>Unpublished thesis (MHTM)- Makerere University, 2015 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Guesthouses-- Uganda.<br/> Hotels-- Personnel management.<br/> Hotel management-- Uganda.
<br/><br/><label>Dewey Class. No.: </label>647.94068