TY  - BOOK
AU  -  Atwiine, Brenda.
TI  -  Service quality, customer satisfaction and customer loyality in hote ls in Kampala
U1  -  658.812  23
PY  - 2019///
CY  -  Kampala
KW  -  Hospitality industry
KW  -  Customer services
KW  -  Uganda
KW  -  Customer loyalty
N1  -  Unpublished theses (MSc. Marketing)- Makerere University, 2019;  Includes bibliographical references (p.60-68)
ER  -