Atwiine, Brenda. <br/><br/>
Service quality, customer satisfaction and customer loyality in hote ls in Kampala / 
Brenda Atwiine. 
 - Kampala,   2019. 
 - xii, 74  p.:   ill. ;   30 cm. 
<br/><br/>Unpublished theses (MSc. Marketing)- Makerere University, 2019. 
<br/><br/>Includes bibliographical references (p.60-68). 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Hospitality industry-- Customer services-- Uganda<br/> Customer loyalty-- Uganda.
<br/><br/><label>Dewey Class. No.: </label>658.812