TY - BOOK AU - Phillips, Mark TI - Reinventing communication: how to design, lead and manage high p erforming projects SN - 9781472411006 (hardback : alk. paper) U1 - 658.4/04 23 PY - 2014/// CY - New York, NY PB - Routledge KW - Project management KW - Communication in management N1 - Includes bibliographical references and index; Communication determines project outcomes -- Elements of communicati on design -- Communication objects and communication design -- Observab le behaviors of a project environment -- Using communication as a perfo rmance management tool -- A checklist for using communication as a perf ormance management tool -- Orientation towards uncertainty -- All uncer tainty is wicked ER -