Reinventing communication : how to design, lead and manage high p erforming projects /
Mark Phillips.
- New York, NY : Routledge, 2014.
- xxiv, 156 p. ; 26 cm.
Includes bibliographical references and index.
Communication determines project outcomes -- Elements of communicati on design -- Communication objects and communication design -- Observab le behaviors of a project environment -- Using communication as a perfo rmance management tool -- A checklist for using communication as a perf ormance management tool -- Orientation towards uncertainty -- All uncer tainty is wicked.