TY  - BOOK
AU  -  Kagimu, Martin Kawooya.
TI  -  Customer relationship management, customer satisfaction and customer loyalty in commercial banks in Uganda
U1  -  658.812  23
PY  - 2019///
CY  -  Kampala
KW  -  Customer relations
KW  -  Uganda
KW  -  Banks and banking- Customer services
N1  -  Unpublished thesis ( MSc. MARKETING)- Makerere University, 2019;  Includes bibliographical references (p.50-51)
ER  -