Kagimu, Martin Kawooya. <br/><br/>
Customer relationship management, customer satisfaction and customer loyalty in commercial banks in Uganda  / 
Kagimu Martin Kawooya. 
 - Kampala,   2019. 
 - ix, 51 p. :   ill ;   31 cm. 
<br/><br/>Unpublished thesis ( MSc. MARKETING)- Makerere University, 2019 
<br/><br/>Includes bibliographical references (p.50-51) 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Customer relations-- Uganda.<br/> Banks and banking- Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.812