Hawkins, Del I.

Consumer behavior : building marketing strategy / Del I. Hawki ns, David L. Mothersbaugh. - 12th ed. - New York : McGraw-Hill Irwin, c2013. - xxvii, 772 p. : col. ill. ; 27 cm 1 CD-ROM (4 3/4 in.)

LC Copy 1 imperfect: accompanying CD-ROM wanting.

Includes bibliographical references and index.

9780073530048 (alk. paper) 0073530042 (alk. paper) 9789814607537

2011-049525


Consumer behavior-- United States.
Market surveys-- United States.
Consumer behavior-- United States-- Case studies.

658.8/3420973