Ouma, Julius <br/><br/>
An integrated Call Center Management Information System / 
Julius Ouma 
 - Kampala,  2011 
 - xii, 53p. :  ill. ;  30 cm. 
<br/><br/>Unpublished thesis (M.Sc., Info. Tech.) - Makerere University, 2017 
<br/><br/>Includes bibliographical references (p.53) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems<br/>System design--Data processing<br/>Management information systems
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.403