Bisimwa, Aganze <br/><br/>
Perceived service quality, trust,customer satisfaction, and customer loyalty in the banking sector of Bukavu (East of DR.Congo) / 
Aganze Bisimwa. 
 - Kampala,   2018 
 - x, 60 p.:   ill ;   30 cm. 
<br/><br/>Unpublished thesis(Msc.(BIM)-Makerere University, 2018 
<br/><br/>Includes bibliographical references (p.51-60). 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Customer loyalty-- D.R.Congo-- Bukavu<br/> Customer satisfaction-- D.R.Congo-- Bukavu<br/> Bank customer-- D.R.Congo-- Bukavu
<br/><br/><label>Dewey Class. No.: </label>332.178