TY  - SER
AU  -  Abdalla, Hamed Abdalla
TI  -  Employee motivation, service delivery and customer satisfaction: a case of Muzamiil Hotels Ltd in Zanzibar  
U1  -  338.4791  23
PY  - 2018///
CY  -  Kampala
KW  -  Hotels
KW  -  Customer services
KW  -  Zanzibar
KW  -  Employee motivation
KW  -  Customer relation
KW  -  management
KW  -  Zanaibar
N1  -  unpublished thesis (MHTM)- Makerere University, 2018;  Includes bibliographical references (p.40-45)
ER  -