TY - BOOK AU - Mbahweza, Gad. TI - Service fairness, customer satisfaction and customer loyalty in comm ercial banks of Ibanda district U1 - 332.17 23 PY - 2015/// CY - Kampala KW - Banks and banking KW - Customer services KW - Uganda N1 - Unpublished thesis (MSc. Bank & Invest.)- Makerere University, 2015 ER -