Namatovu, Cate. Assessing the effectiveness of the complaints management system of t he social assistance grants for empowerment program in Kiboga district / Cate Namatovu. - Kampala, 2017. - xii, 97 p. : ill. ; 30 cm. Unpublished thesis (MA. SSPM)- Makerere University, 2017. Includes bibliographical references (p.72-79). Subjects--Topical Terms: Grants-in-aid-- Accounting. Grants-in-aid-- Monitoring. Social service-- Complaints against. Dewey Class. No.: 352.73