TY - BOOK AU - Mwebaza, Susan TI - Service climate, employee engagement, employee commitment and percei ved service quality in selected hotels in Kampala, Jinja and Entebbe Ug anda U1 - 306.4819 PY - 2013/// CY - Kampala KW - Makerere University KW - Faculty KW - Tourism KW - Employees KW - Kampala district KW - Uganda KW - Jinja district KW - Entebbe district N1 - Unpublished thesis (MHTM) - Makerere University, 2013; Includes bibliographical references (p.54-61) ER -