Kato, Mutimba Isaiah.

The effect of market orientation on customer satisfaction in Uganda' s commercial banking industry : the case of Stanbic Bank, Luwero bra nch / by Kato Mutimba Isaiah. - Kampala, 2017. - x, 63p. : ill.; 30 cm.

Unpublished thesis (MBA) - Makerere University, 2017.

Includes bibliographical references (p.50-59).


Stanbic Bank-- Bank marketing-- Uganda Luwero branch.
Banks and banking-- Customer services-- Uganda.

332.35