Service climate, employee engagement, employee commitment and percei ved service quality in selected hotels in Kampala, Jinja and Entebbe Ug anda - Mwebaza, Susan (Kampala, 2013)
Unpublished thesis (MHTM) - Makerere University, 2013.
Includes bibliographical references (p.54-61)
Keywords: Makerere University -- Faculty; Tourism -- Employees -- Kampala district -- Uganda; Tourism -- Employees -- Jinja district -- Uganda; Tourism -- Employees -- Entebbe district -- Uganda