Mwebaza, Susan

Service climate, employee engagement, employee commitment and percei ved service quality in selected hotels in Kampala, Jinja and Entebbe Ug anda : Mwebaza Susan. - Kampala, 2013 - xii, 70 p.ill.: 30 cm.

Unpublished thesis (MHTM) - Makerere University, 2013.

Includes bibliographical references (p.54-61)


Makerere University-- Faculty.


Tourism-- Employees-- Kampala district-- Uganda.
Tourism-- Employees-- Jinja district-- Uganda.
Tourism-- Employees-- Entebbe district-- Uganda.

306.4819