Mwebaza, Susan Service climate, employee engagement, employee commitment and percei ved service quality in selected hotels in Kampala, Jinja and Entebbe Ug anda : Mwebaza Susan. - Kampala, 2013 - xii, 70 p.ill.: 30 cm. Unpublished thesis (MHTM) - Makerere University, 2013. Includes bibliographical references (p.54-61) Subjects--Corporate Names: Makerere University-- Faculty. Subjects--Topical Terms: Tourism-- Employees-- Kampala district-- Uganda. Tourism-- Employees-- Jinja district-- Uganda. Tourism-- Employees-- Entebbe district-- Uganda. Dewey Class. No.: 306.4819