Kobusingye, Daphine. Competencies, performance management, employee engagement and perfor mance of the sales personnel : a case of selected insurance firms in Kampala / Daphine Kobusingye. - Kampala, 2016. - viii, 46 p. : ill. ; 30 cm. Unpublished thesis (M.B.A.) - Makerere University, 2016. Includes bibliographical references (p. 35-41) Subjects--Topical Terms: Sales personnel. Dewey Class. No.: 658.344