TY  - BOOK
AU  - Kabachwamba, Zainab.
TI  -  Customer relationship management, customer satisfaction and customer loyalty in telecommunication companies in Uganda
U1  - 658.812 23
PY  - 2014///
CY  - Kampala
KW  - Telecommunication
KW  - Customer services
KW  - Uganda
KW  - Customer relations
KW  - Customer loyalty
N1  - Unpublished thesis (MSc. Marketing)- Makerere University, 2014; Includes bibliographical references
ER  -