Kabachwamba, Zainab. <br/><br/>
Customer relationship management, customer satisfaction and customer loyalty in telecommunication companies in Uganda / 
Zainab Kabachwamba. 
 - Kampala,  2014. 
 - x, 95 p. ;  30 cm. 
<br/><br/>Unpublished thesis (MSc. Marketing)- Makerere University, 2014 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication--Customer services--Uganda.<br/>Customer relations--Uganda.<br/>Customer loyalty--Uganda.
<br/><br/><label>Dewey Class. No.: </label>658.812