TY - BOOK AU - Hirschheim, R. A. TI - Office automation: concepts, technologies, and issues SN - 0201142252 (pbk.) : U1 - 651.8/4 19 PY - 1985/// CY - Wokingham, England, Reading, Mass. PB - Addison-Wesley Pub. Co. KW - Office practice KW - Automation N1 - Includes bibliographies and index ER -